Privacy Policy of scrumlr.io
This Privacy Policy covers the information we collect about you when you use our service scrumlr.io.
What information we collect about you
We collect information about you when you provide it to us and when you use our service.
Information you provide to us
We collect information about you when you input it into the service or otherwise provide it directly to us (e.g. by e-mail communication).
Account and Profile Information
We collect information about you when you register for an account, create or modify your profile or interact with our service. For example, you provide your contact information and, when you register for the service by a third-party or you use your real name as your username. You also have the option of adding a display name, profile photo, and other details to your profile information to be displayed in our service. We keep track of your preferences when you select settings within the service.
Content you provide through our products
We collect and store content that you post, send, receive and share. This content includes any information about you that you may choose to include. Examples of content we collect and store include: any documents that you post or display on your user profile, and any feedback you provide to us.
Third Party Providers
We may receive information about you from third party providers of business information and publicly available sources (like social media platforms), including physical mail addresses, email addresses, intent data (or user behavior data), IP addresses and social media profiles, for the purposes of account creation.
How we use information we collect
Below are the specific purposes for which we use the information we collect about you.
To provide the Services and personalize your experience
We use information about you to provide the service to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate, maintain, and improve the Services.
For research and development
We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful. We use information about how people use our service to troubleshoot, to identify trends, usage, activity patterns, and areas for integration and to improve our service and to develop new products, features and technologies that benefit our users and the public. For example we collect information how often board templates are selected in order to improve the selection of templates.
Customer support
We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the service.
For safety and security
We use information about you to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activity, including violations of Service policies.
With your consent
We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the service, with your permission.
Legal bases for processing (for EEA users)
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
- We need it to provide you the service, including to operate the service, provide customer support and personalized features and to protect the safety and security of the service;
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the service and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.
How we store and secure information we collect
Information storage and security
We use industry standard technical and organizational measures to secure the information we store. We host the service in Germany in a data center located in Frankfurt.
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or de-identify your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Account information
We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the service. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our service. Where we retain information for service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
Information you share on the Services
If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the service. For example, we continue to display messages you sent to the users that received them and continue to display content you provided, but when requested details that can identify you will be removed.
How to access and control your information
If you like to access and control your information please contact us directly by our contact
info@scrumlr.io.
Other important privacy information
Sharing your personal information
We don't sell your personal information. We do not share your information with others.
Processing your information
This policy describes the categories of personal information we may collect, the sources of that information, and our deletion and retention policies. We’ve also included information about how we may process your information - such as to protect against illegal activities, and for the development of new products, features, and technologies. If you have questions about the categories of information we may collect about you, please be sure to visit the section of this policy called, “What information we collect about you.” For more details about our processing activities, please be sure to visit the section called, “How we use information we collect.”
If you have any questions or would like to exercise your rights, you can reach out to us at
info@scrumlr.io.
Our policy towards children
The service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at info@scrumlr.io.
Changes to our Privacy Policy
We may change this privacy policy from time to time. If the changes are significant we will display a notification once you log in another time.
If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.
Contact Us
Contact information
Owner and Data Controller
inovex GmbH
Karlsruher Straße 71
75179 Pforzheim
Germany
Owner contact email: info@scrumlr.io
Latest update: November 28, 2021